At AFM SOLAR SYSTEM PRIVATE LIMITED, your privacy is our priority. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit or use our website and services. By using our platform, you agree to the practices described in this policy.
1. Information We Collect
1.1 Information You Provide
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- Account Information: When you create an account, we may collect your name, email address, phone number, and other details you provide.
- Order Details: Information related to your purchases, such as billing and shipping addresses.
- Communication: Messages, inquiries, or feedback you send to us.
1.2 Automatically Collected Information
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- Device Information: IP address, browser type, operating system, and device type.
- Usage Data: Pages viewed, time spent on the website, and interaction with features.
- Cookies: Data stored on your device to enhance user experience and personalize services.
1.3 Third-Party Information
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- Payment Information: Payment details collected via secure third-party payment processors.
- Vendor Data: Information shared by vendors regarding their products or services.
2. How We Use Your Information
We use the collected information for the following purposes:
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- To Provide Services: Process orders, facilitate vendor-buyer transactions, and manage accounts.
- To Improve User Experience: Personalize content, improve website functionality, and enhance our services.
- To Communicate: Send updates, promotional offers, and respond to inquiries.
- For Security: Detect and prevent fraudulent activities, unauthorized access, or violations of our terms.
3. Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:
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- With Vendors: To fulfill orders and services you request.
- With Service Providers: Third-party companies that assist with payment processing, shipping, or analytics.
- Legal Obligations: If required by law, regulation, or court order.
- Business Transfers: In case of mergers, acquisitions, or asset sales.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
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- Improve website performance.
- Understand user behavior.
- Deliver targeted advertisements.
You can manage your cookie preferences through your browser settings.
5. Data Security
We implement industry-standard security measures to protect your personal information. However, no online platform is entirely secure, and we cannot guarantee the absolute security of your data.
6. Your Rights
You have the right to:
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- Access, update, or delete your personal information.
- Opt-out of marketing communications.
- Restrict the processing of your data in certain circumstances.
- File a complaint with a data protection authority if you believe your rights are violated.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
8. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting. Please review this page periodically for updates.